Datenschutzerklärung
PRIVACY POLICY
This Privacy Policy applies to all personal data we collect and process when you visit or use our website, place an order, contact us, or interact with us through social media.
Personal data refers to any information that can be used to identify you, as described in more detail below.
WHO WE ARE
We are Calderoy, an online fashion brand. We are responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR).
Company Information:
Calderoy
Website: www.calderoy.com
Email: info@calderoy.com
WHAT PERSONAL DATA WE COLLECT
We may collect the following categories of personal data:
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Contact Information: Name, address, phone number, and email address.
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Account & Technical Information: Login details, IP address, browser type, device identifiers, and approximate geographic location.
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Order Information: Products ordered, order history, shipping address, and payment status.
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Communication Information: Messages sent via email or through our customer support channels.
PURPOSES OF PROCESSING & LEGAL BASIS
| Purpose | Legal Basis |
|---|---|
| Order processing and customer support | Performance of a contract (GDPR Article 6(1)(b)) |
| Email marketing | Consent (GDPR Article 6(1)(a)) |
| Service improvement and analytics | Legitimate interest (GDPR Article 6(1)(f)) |
| Compliance with legal obligations (e.g. accounting) | Legal obligation (GDPR Article 6(1)(c)) |
HOW WE SHARE YOUR INFORMATION
We never sell your personal data. We only share it with trusted service providers, including:
- Payment Providers: e.g. Shopify Payments, Klarna, PayPal, Stripe.
- Shipping Partners: Carriers used to deliver your orders.
- Technology Providers: Website hosting, email services, analytics, and IT support.
DATA RETENTION
We retain your personal data only for as long as necessary:
- Order Information: As required by applicable tax and accounting laws.
- Marketing Data: Until you withdraw your consent or unsubscribe.
- Customer Service Records: Up to 2 years after your inquiry has been resolved.
YOUR RIGHTS
You have the right to request access to your personal data, request corrections, or ask for its deletion. You may also object to the processing of your personal data for marketing purposes at any time.
To exercise your rights, please contact us at info@calderoy.com.
You also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Last Updated: July 14, 2026